Frequently Asked Questions

Different cities have different regulations regarding drainage systems, gutter extensions, and pool system drainage. What is allowed in one city maybe not be allowed in other. Rest assured that we will do the research and obtain the proper permit for your installation. 

A typical drainage system installation consisting of 200 linear feet or less of piping will take about half of a day. That timeline can vary greatly based on the complexity and size of the drainage system. However, we expect to complete most residential drainage work in one business day. 

We always aim to never disturb utilities and have an excellent track record of keeping them safe. On occasion, some utilities can get damaged. Have no fear, our installers are trained to call 811 right away to get the utility repaired or replaced as soon as possible. Of course, this will come at no expense to the owner. We will cover any damages to utilities and are fully insured.

Yes, we can preserve the integrity of your lawn. We have the ability to utilize techniques designed to restore the appearance and functionality of your lawn during your system installation. Be sure to ask about this during your consultation to ensure your lawn meets the criteria.

We only use the highest quality materials. Our NDS piping has a rated lifetime of 100 years. Yes, it's likely your drainage system will outlive your home, and even you. To ensure that you are getting the longest life and greatest functionality of your drainage system schedule and annual hydrojet cleanout. 

Our drainage systems are designed to be inherently low maintenance. However, a little maintenance goes a long way. All installations will come with a Care Guide that will instruct you on how to care for your system. 

Rain Drains LLC preserves the integrity of your lawn during installation. We utilize specialized techniques designed to restore the appearance and functionality of your grass immediately after the system is installed. During your free consultation, our team will evaluate your landscape and explain our specific lawn preservation methods.

Your underground utilities are safe during our installations. Rain Drains LLC strictly follows safety protocols by calling 811 before every project to mark all utility lines. In the rare event of utility damage, our fully insured installers coordinate immediate repairs at zero expense to the homeowner.

Buried downspout extensions permanently move roof runoff away from your foundation without creating tripping hazards or lawn care obstacles. Rain Drains LLC installs durable underground piping that connects directly to your gutters, safely directing large volumes of water away from vulnerable crawl spaces and basements.

Rain Drains LLC uses only premium, commercial-grade materials, including NDS piping, which has a rated lifetime of 100 years. Unlike cheap corrugated plastic that easily crushes or clogs, our high-quality smooth-wall PVC and professional-grade French drain components ensure maximum water flow and structural longevity.

A professionally installed drainage system from Rain Drains LLC is designed to outlive your home, utilizing NDS piping with a 100-year rated lifespan. To achieve this maximum longevity and ensure optimal functionality, we recommend scheduling an annual hydrojet cleanout to remove sediment and debris.

Rain Drains LLC systems are inherently low-maintenance, requiring only basic upkeep like keeping surface grates clear of leaves and ensuring the pipe exit remains unobstructed. Every installation includes a comprehensive Care Guide, and we offer professional hydrojet cleanout services for long-term system health.

A hydrojet cleanout uses high-pressure water to scour the inside of your drainage pipes, removing accumulated dirt, leaves, roots, and sediment. Rain Drains LLC recommends this service annually to prevent clogs, maintain maximum water flow capacity, and extend the life of your drainage system.

Rain Drains LLC specializes in culvert pipe installation and gravel driveway construction to manage water flow across vehicle access points. We ensure culverts are properly sized to handle heavy storm runoff without washing out your driveway, providing stable, long-lasting access to your property.